Ongoing IT Support
If you find that you only discuss IT when you’re staring downtime and business disruption in the face, then you need to speak to us about ongoing IT support.
Cloudscape can provide a strategic approach for ongoing IT support to dovetail with your future business plans – making the technology work for you.
Acting as your dedicated IT department these are our commitments to you:
Cost Effective Fixed Prices – our contracts are tailored to your needs and you can budget safely based on our fixed monthly costs
No Contract Tie-ins – we are fully confident in our approach and therefore do not feel that we need to lock you in to any long term contracts.
Prompt Response – expect rapid turn around time for emergency issues that are affecting your business.
Proactive Monitoring – all PCs, Macs, Servers and data backup services will be monitored 24/7 by our cutting edge monitoring platform. This allows us to be proactive when we see any early warning signs such as hard drive errors which can result in serious data loss
Peace of Mind – rest assured that we have secured your network and your data is safely backed up in an offsite location.
One Stop Service – not only do we look after your IT but we can audit your telephony services, connectivity and manage all other 3rd party vendors on your behalf so you don’t have to